Frequently Asked Questions
Everything you need to know about shopping at Pink Lily
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
What is your return policy?
We accept returns for a full refund within 30 days of the delivery date, provided items are unworn, unwashed, and have all original tags attached.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
How do I know what size to order?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and buy-now-pay-later options like Afterpay and Klarna.